Shipping policy

Last Updated: April 14, 2026

Order Processing

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped from our facility.

Shipping Destinations & Rates

We currently ship exclusively within the United States. To provide a premium and seamless shopping experience, GONZI offers free standard shipping on all domestic orders.

Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number. Please allow up to 48 hours for the tracking information to become active in the carrier's system.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for delays, misdeliveries, or returned packages caused by incorrect or incomplete addresses provided by the customer.

Delivery Delays & Lost Packages

Shipping carriers may experience delays beyond our control due to weather, high volume, or other factors. We are not responsible for carrier delays once the package is in transit. Additionally, GONZI is not responsible for lost or stolen packages once the tracking information indicates that the package has been delivered to the provided address.

Questions

If you have any questions about your shipment, please contact us at support@gonzi.us.